Are McKenzie Friends Really Your Friend?
- PAPA

- Jul 29
- 8 min read
Family court can be a confusing and stressful place, especially when emotions are running high and outcomes significantly impact lives.

In recent years, many individuals have turned to McKenzie Friends—unregulated assistants who informally guide people through legal processes.
While this may appear to be a helpful solution, it is essential to understand and recognise the inherent risks involved when using McKenzie Friends in family court cases.
If you are a parent currently going through family court, it is highly recommended that you join PAPA Plus and make use of our courses and other resources, including PAPA AI.
If you require direct assistance with your case, you can also book a call with PAPA
Disadvantages of a McKenzie Friend
McKenzie Friends accompany litigants, offering moral support and assisting with paperwork.
However, many of these individuals lack formal legal training or qualifications, leading to several disadvantages, including:
Lack of Legal Expertise: McKenzie Friends often do not fully understand the nuances of family law. For instance, a poor understanding of legal jargon or court terminology can lead to incorrect assumptions, potentially affecting case outcomes.
Limited Understanding of Court Procedures: Each family court has its own set of rules and procedures. A McKenzie Friend without adequate experience may not navigate these effectively, resulting in lost opportunities or missed deadlines. For example, failing to submit critical documents within the required time frame can stall a case indefinitely.
Unpredictable Support: The quality of support provided by McKenzie Friends can vary greatly. If their knowledge or experience is inadequate, it may lead to unexpected challenges during court hearings, leaving the litigant feeling unsupported. In many instances, litigants have reported feeling more confused rather than assisted when relying on a McKenzie Friend.
Ultimately, the risks of employing a McKenzie Friend often outweigh any perceived benefits.
Are Paid McKenzie Friends Overpriced?
While some McKenzie Friends charge reasonably, others may demand unexpectedly high fees.
This raises the question: why pay significant amounts for assistance that lacks professional recognition?
Here are a few reasons why utilising a McKenzie Friend can end up being costly:
No Regulated Fees: With no governing body to oversee pricing, McKenzie Friends can charge varying amounts, often unrelated to the quality of service provided. Some clients have reported fees ranging from £30 to over £100 per hour, while the benefit of such assistance remains questionable.
False Sense of Value: Many individuals mistakenly believe that hiring a McKenzie Friend is a cost-effective alternative to solicitors. This misleading perception can result in heightened disappointment when the expected level of assistance is not delivered.
Hidden Costs: In addition to upfront rates, McKenzie Friends may generate unexpected costs for travel, document preparation, or time spent navigating the case. These additional expenses can quickly escalate, leading to a total that exceeds what was expected.
As a result, individuals may find themselves financially strained while receiving inadequate assistance during crucial legal proceedings.
Should You Trust Paid McKenzie Friends?
The financial model for McKenzie Friends introduces several challenges.
Here are some reasons why putting trust in a paid McKenzie Friend can be risky:
Profit Motive: Unlike organisations like PAPA bound by ethical obligations, McKenzie Friends may prioritise their financial gain over effective advocacy. This focus risks leading to decisions that benefit the McKenzie Friend rather than the litigant, possibly harming the overall case.
Lack of Accountability: Since McKenzie Friends do not hold professional accreditations, they face minimal accountability. If a paid McKenzie Friend offers incorrect advice, clients often have little recourse to address the problem, leaving them vulnerable.
Varying Quality of Service: The skills and knowledge of paid McKenzie Friends vary widely. According to a survey conducted by the Legal Services Board, 68% of self-represented litigants reported dissatisfaction with the support provided by McKenzie Friends, indicating significant inconsistencies in the experience and competence of McKenzie Friends.
The potential for conflicts of interest and the lack of accountability make relying on paid McKenzie Friends a risky decision in family court cases.
Should You Trust Unpaid McKenzie Friends?
Unpaid McKenzie Friends may seem like a free means of assistance, yet considerable risks still persist:
Lack of Financial Incentive: Unpaid McKenzie Friends may lack the motivation to provide thorough help. Because they aren't compensated, they may treat their role casually, which can undermine efforts in a high-stakes environment like family court.
Potential for Bias: Friends providing support without payment may sport personal biases influencing their advice. Their closeness can cloud their judgment, making impartiality vital for effective representation hard to achieve.
Unreliable Assistance: Without a financial stake in the outcome, unpaid McKenzie Friends may withdraw their help when challenges arise, leaving the litigant to navigate difficult situations alone.
Relying on unpaid support presents many of the same issues as paid help, making this option questionable for anyone facing family court proceedings.
Why Are There So Many McKenzie Friend Firms?
While it may seem that McKenzie Friends are purely there to help others, it's clear by the large amount of firms that it is seen as a viable money making business with many prioritising their financial gain similarly to solicitors.
Here are a few reasons why:
Incentive Structure: While solicitors are often bound by ethical standards, McKenzie Friends are not. Their financial motivations can lead to an emphasis on maximising earnings rather than genuinely supporting a litigant, putting case outcomes at risk.
Profit Over Impact: When financial incentives dominate, the quality of assistance may decline. McKenzie Friends may prioritise handling large volumes of cases, impairing their ability to provide crucial support that family court litigants desperately need.
Questionable Priorities: If McKenzie Friends genuinely cared about helping others, their focus would be on volunteering with organisations aimed at supporting litigants, such as PAPA (People Against Parental Alienation). The trend of seeking monetary gains from individuals navigating family disputes raises questions about their true intentions.
Awareness of these potential motivations is crucial when considering whether to utilise a McKenzie Friend.
Alternatives to McKenzie Friends: Genuine Support Organisations
Organisations like PAPA demonstrate that dedicated, experienced individuals focus on providing crucial support to those facing family issues.
Consider the benefits of engaging with such organisations instead of relying on McKenzie Friends:
Genuine Motivation: Volunteers and advocates with organisations like PAPA work based on altruistic motives, showing true dedication to helping those in need.
Training and Experience: Organisations like PAPA often provide protocols and training for their volunteers, ensuring the support is based on legal knowledge and relevant understanding.
Comprehensive Resources: Groups like PAPA offer broader resources, support networks, and helpful connections that can provide additional assistance, unlike McKenzie Friends who may offer limited insights. For example, McKenzie Friends often charge fees for simple tasks such as writing statements, which PAPA Ai can do much faster, better and far cheaper.
Leading Advocacy: Using an organisation like PAPA ensures you are speaking with someone who genuinely cares about positive change, as illustrated by PAPA's excellent awareness efforts. It is better support an organisation that is trying to be part of the solution instead of part of the problem.
Choosing established organisations dedicated to supporting individuals as well as fighting for fair changes in family court can lead to more comprehensive and empathetic help.
Why It’s Usually Best to Self-Represent
For many, especially in family matters, self-representation may be the best route. Here’s why:
Full Control: Representing yourself allows complete control over your case. You can make well-informed decisions tailored to your unique situation without relying on another person's judgment.
Cost-Effectiveness: By self-advocating, individuals save significant expenses typically spent on McKenzie Friends or solicitors. This financial consideration is particularly important during family disputes when money may already be tight.
Personal Investment: A self-represented litigant’s commitment in a case leads to meticulous follow-through and preparation. This hands-on approach often outperforms outsourcing these critical elements to others.
While self-representation may not suit everyone, many individuals achieve success when directly advocating for themselves, supported by research and a genuine desire to understand the family court system.
Self-litigants who are members of PAPA Plus often report clearer understanding and improved results as well as saving a lot of money.
The True Value of Self-Reliance in Family Court
Ultimately, the usefulness of McKenzie Friends may be overstated, particularly for those willing and able to represent themselves.
Many find that PAPA Plus is a much better option as it provides the same 1-2-1 help as well as additional resources such as courses and PAPA Ai and is also significantly cheaper.
Their value is often limited to individuals facing significant literacy challenges or difficulty articulating their case.
Minimal Contribution: For those who can read and conduct research about their rights and responsibilities, McKenzie Friends usually provide little tangible benefit. PAPA has all the information you need in one place with Ai, hundreds of articles and our courses.
Dependence on Others: Relying on a McKenzie Friend can create dependency that undermines the necessary confidence to navigate the family court system independently.
Promoting Self-Efficacy: Encouraging self-advocacy fosters empowerment and individual responsibility. Instead of depending on someone else for help, litigants enhance their abilities to advocate effectively for themselves.
In many cases, the advantages of self-representation with PAPA Plus far surpass any limited benefits McKenzie Friends may offer.
Moving Forward
While McKenzie Friends may seem like a practical option for navigating family court, they carry significant risks that could negatively affect case outcomes.
The drawbacks of relying on uninformed advice, the questionable financial motives behind their services, and the potential for unreliable support make it essential to approach this option cautiously.
Instead of considering McKenzie Friends—paid or unpaid—individuals should explore self-advocacy with the aid of PAPA Plus and to join established supportive organisations like PAPA.
Taking these proactive steps can protect their interests as they navigate the complex world of family law.
Family court presents numerous challenges, yet becoming informed and choosing the best representation path can make all the difference.
In need of help or support?
If you are an alienated parent reading this article and feel you are in need of help and support then please make sure to join PAPA today by signing up here on our website.
This will give you access to our community support forum as well as our Resource Centre, which includes downloadable guides and on-demand courses to help through the process of being alienated and regaining contact with your children.
We also have our Facebook support group that you can join here.
Our Facebook support group has several dedicated chat rooms where you can get immediate support.
If you are a member of PAPA you can also send us a message here on the website and we will try to get back to you as soon as possible but please bear in mind, we have hundreds of messages weekly so it may take us a while to get back to you.
We are currently prioritising PAPA Plus members due to high demand.
Regardless of circumstance you are not alone and at PAPA we are here to support you.
Become a PAPA Ambassador
If you like our resources, articles and support networks and agree with what we stand for then why not get involved and help us push PAPA further by joining our Ambassador Program?
We would love for you to join us and help spread awareness for parental alienation and all of the dynamics involved so that we can continue to help parents and children towards a better future.
Our Ambassador Program allows you to grow your involvement with the cause by earning points on your membership.
To earn points we have created rewards for actions such as completing one of our courses, booking a case review, or ordering supply.
We will be adding new rewards and actions to our Ambassador Program as we continue to grow our awareness efforts.
We want our members to feel rewarded for their support as we continue to look for new ways to improve the lives of those impacted by parental alienation.
You can also become a PAPA Plus member, which will give you exclusive access to even more help and resources.
Each PAPA Plus membership makes a huge difference to the cause as it really helps us to improve our services and our awareness campaigns.
Proceeds from memberships and supply allow us to push the cause much further towards raising awareness and improving our services and resources so that we can continue to help more and more parents and children.
Thank you for reading and for your continued support of PAPA and our mission to end parental alienation.









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